
Clean Start: Commercial Cleaning Essentials
Take the first step into the cleaning industry with our Clean Start: Commercial Cleaning program. This hands-on course equips participants with the essential skills, safety knowledge, and practical techniques required to work confidently in commercial cleaning environments. Learn industry-standard procedures while developing the reliability and professionalism employers value.
What You’ll Learn:
- Apply workplace health and safety practices in cleaning operations.
- Clean and maintain amenities such as bathrooms to professional standards.
- Clean and maintain rooms, furniture, and fittings to professional standards.
- Operate and maintain cleaning equipment safely and effectively.
- Select and use appropriate cleaning chemicals for different surfaces.
- Work efficiently as part of a commercial cleaning team.
Nationally Accredited Units:
- BSBWHS211 – Contribute to health and safety of self and others
- CPPCLO3111 – Clean rooms, furniture and fittings
- CPPCLO3103 – Clean and maintain amenities
Upon successful completion, participants will receive a nationally recognised Statement of Attainment for all units. These credentials demonstrate compliance with safety standards and practical capability in commercial cleaning environments.
Delivery Duration
5 days, Monday – Friday 9am – 3.30pm
Employment Pathways – Get Connected:
This program provides a direct pathway into roles such as commercial cleaner, office cleaner, facilities cleaner, housekeeping attendant, or site maintenance assistant.
Learning Sphere Training Solutions works closely with cleaning contractors, facilities management companies, and hospitality providers to support employment outcomes.
Our focus is on job readiness – ensuring you are confident, compliant, and prepared to meet employer expectations from day one.
No Formal Pre-Requisites
Open to participants who meet basic language, literacy, and numeracy requirements. No prior cleaning experience is required.
Program Features:
- Hands-on practical training in simulated or real commercial settings.
- Focus on safety, compliance, and quality cleaning standards.
- Experienced trainers with commercial cleaning industry backgrounds.
- Strong employability focus including teamwork, reliability, and workplace communication.

Grow your Future: Grounds Maintenance Essentials
Develop practical outdoor skills with our Grounds Maintenance Essentials program. This hands-on course prepares participants to safely operate equipment and perform routine grounds maintenance tasks across parks, schools, commercial properties, and landscaping environments. Build confidence using industry-standard tools while learning safe and efficient work practices.
What You’ll Learn:
- Operate basic machinery and equipment used in grounds maintenance.
- Perform routine mowing, trimming, and general landscape upkeep tasks.
- Apply workplace health and safety procedures in outdoor environments.
- Maintain tools and equipment according to manufacturer guidelines.
- Work effectively as part of a landscaping or maintenance team.
Nationally Accredited Unit:
- AHCMOM203 – Operate basic machinery and equipment
- AHCPGD310 – Implement a landscape maintenance program
- AHCWHS202 – Participate in workplace health and safety processes
Upon successful completion, participants will receive a nationally recognised Statement of Attainment. This unit provides foundational skills for employment in landscaping, horticulture, and property maintenance roles.
Delivery Duration & Times:
5 days; 9am – 3pm
Employment Pathways – Get Connected:
This program supports entry-level roles in grounds keeping, landscaping, council maintenance teams, school and facility maintenance, and property services.
Learning Sphere Training Solutions works closely with local employers to create employment pathways, helping participants transition from training into paid work opportunities.
Our focus is on job readiness – ensuring you are confident, safe, and capable of meeting industry expectations from day one.
No Formal Pre-Requisites
Open to participants who meet basic language, literacy, and numeracy requirements. No prior landscaping or machinery experience is required.
Program Features:
- Hands-on practical training using real grounds maintenance equipment.
- Small group delivery for personalised support and supervision.
- Experienced trainers with horticulture and property maintenance backgrounds.
- Strong focus on workplace safety and employability skills.

Hospitality Service Essentials
Launch your career in hospitality with our Hospitality Essentials program. This practical, entry-level course prepares participants with the foundational knowledge, food safety awareness, and industry understanding required to step confidently into cafés, restaurants, clubs, hotels, and event venues.
Designed for jobseekers and new entrants to the industry, this program combines nationally recognised training with real-world hospitality expectations – ensuring participants are job-ready from day one.
What You’ll Learn:
- Understand the structure and expectations of the hospitality industry.
- Work effectively in a team-based hospitality environment.
- Follow workplace policies, procedures, and service standards.
- Apply safe food handling practices and personal hygiene requirements.
- Identify food safety hazards and control risks in service environments.
- Develop communication and customer service skills for front-of-house roles.
Nationally Accredited Units:
- SITHIND005 – Use hygienic practices for hospitality service
- SITXFSA005 – Use hygienic practices for food safety
Upon successful completion, participants receive a Statement of Attainment for the above nationally recognised units. These credentials demonstrate foundational industry capability and compliance with food safety standards required in hospitality venues.
Delivery Duration & Times:
4 days; Monday – Friday 9am – 3.30pm
Employment Pathways – Get Connected:
This program prepares participants for entry-level roles including:
- Food and beverage attendant
- Waitstaff
- Café or restaurant team member
- Functions and events support staff
- Quick service restaurant crew member
For participants seeking roles in licensed venues, we recommend completing Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG). Check out our RSA and RCG course calendar for upcoming dates and enrolment options.
Learning Sphere Training Solutions works closely with hospitality employer partners to connect participants with real job opportunities upon completion.
Our programs are designed to build confidence, professionalism, and industry readiness – supporting sustainable employment outcomes.
No Formal Pre-Requisites
There are no formal pre-requisites for this course. Participants must meet basic language, literacy, and numeracy requirements and be suitable for working in hospitality environments.
Program Features:
- Nationally recognised training aligned to industry standards.
- Practical, scenario-based learning activities.
- Experienced hospitality trainers with industry background.
- Small group delivery for personalised support.
- Employment pathway focus with employer engagement opportunities.

Housekeeping Essentials
Build the practical skills and workplace knowledge required for hotel and commercial cleaning roles with our Housekeeping Essentials program. This hands-on course prepares participants to work safely, efficiently, and professionally in accommodation, hospitality, and cleaning environments. Gain real-world experience aligned with industry standards while developing confidence to step directly into employment.
What You’ll Learn:
- Follow workplace health and safety procedures in cleaning and housekeeping environments.
- Prepare and maintain guest rooms and public areas to industry standards.
- Use cleaning chemicals and equipment safely and effectively.
- Work efficiently as part of a housekeeping or cleaning team.
- Apply quality checks to ensure rooms and facilities meet presentation and hygiene requirements.
Nationally Accredited Units:
- BSBWHS211 – Contribute to health and safety of self and others
- CPPCLO3111 – Clean rooms, furniture and fittings
On successful completion, participants will receive a nationally recognised Statement of Attainment for both units of competency. These credentials demonstrate practical capability in workplace safety and professional cleaning practices.
Delivery Duration & Times:
4 days; Monday – Thursday 9am – 3.30pm
Employment Pathways – Get Connected:
This course provides a direct pathway into housekeeping and laundry attendant roles across 4-5 star hotels, motels, resorts, and commercial companies.
Learning Sphere Training Solutions supports participants with industry connections and employer engagement opportunities to help transition from training into paid employment.
Our focus is on ensuring you are job-ready, confident, and capable of meeting employer expectations from day one.
No Formal Pre-Requisites
Open to participants who meet basic language, literacy, and numeracy requirements. No prior housekeeping or cleaning experience is required.
Program Features:
- Hands-on practical training in simulated or real workplace environments.
- Small group delivery for personalised support.
- Experienced trainers with hospitality and cleaning industry backgrounds.
- Job-readiness focus with emphasis on quality standards and employer expectations.

Responsible Conduct of Gambling (RCG)
Complete your Responsible Conduct of Gambling (RCG) training and gain the certification required to work in licensed venues that operate gaming machines in NSW.
This course equips participants with the knowledge and skills to provide responsible gambling services, recognise signs of problem gambling, and respond appropriately to patrons while complying with NSW legislation. RCG certification is mandatory for staff working in clubs, pubs, hotels, and other licensed venues with gaming facilities.
What You’ll Learn:
- Understand gambling legislation and venue responsibilities in NSW.
- Identify signs of problem gambling and gambling harm.
- Respond appropriately to patrons displaying gambling-related issues.
- Provide information about support services and self-exclusion options.
- Maintain accurate incident records and follow venue procedures.
- Apply responsible service principles in gaming environments.
Nationally Accredited Unit:
- SITHGAM022 – Provide responsible gambling services
Learners will also be required to complete and pass a mandatory knowledge test administered by Liquor and Gambling NSW. Once completed, an interim certificate will be generated.
Learning Sphere will issue a separate nationally recognised Statement of Attainment.
Delivery Duration & Times:
1 Day; 9am – 4pm
Employment Pathways:
RCG certification enables employment in roles such as:
- Gaming attendant
- Club or hotel floor staff
- Duty manager (with additional qualifications)
- Hospitality team member in licensed venues
Combine your RCG with RSA certification to maximise employment opportunities across clubs, pubs, and hospitality venues throughout NSW.
Entry Requirements:
Participants must be at least 18 years of age and provide valid photo identification. Basic language, literacy, and numeracy skills are required to complete assessments.
Program Features:
- Nationally recognised and NSW compliant training.
- Experienced hospitality trainers.
- Support with applying for your NSW Competency Card.
- Option to combine with RSA for broader employment eligibility.
liquorandgaming.nsw.gov.au/working-in-the-industry/training-to-work-in-the-industry/getting-trained/what-type-of-training-do-I-need

Responsible Service of Alcohol (RSA)
Gain the essential skills and legal knowledge to serve alcohol safely with our Responsible Service of Alcohol (RSA) course. Designed for hospitality staff, this program equips you with the confidence to comply with Australian liquor licensing laws, manage challenging situations responsibly, and ensure patron safety in any venue.
What You’ll Learn:
- Understand relevant state liquor laws and regulations.
- Identify signs of intoxication and manage difficult patrons.
- Apply strategies for responsible service and harm minimisation.
- Maintain a safe and compliant service environment.
- Communicate effectively with colleagues and patrons in hospitality settings.
Nationally Accredited Unit:
- SITHFAB021 – Provide responsible service of alcohol
Upon successful completion, participants will receive an interim certificate which will allow them to work for 90 days while they wait for the Competency Card.
Learning Sphere will issue a separate nationally recognised Statement of Attainment.
Employment Pathways – Get Connected:
This course is ideal for hospitality staff, bartenders, and club venue employees. Completing the RSA ensures you meet industry compliance requirements and enhances employability.
Learning Sphere Training Solutions also supports connections to licensed venues seeking RSA-qualified staff.
Start your career in hospitality or upskill for better workplace opportunities with confidence.
No Formal Pre-Requisites
Open to all participants over the legal age requirement for alcohol service. No prior experience is necessary.
Program Features:
- Short, practical course delivered face-to-face.
- Interactive scenarios and practical tips for handling intoxicated patrons.
- Experienced trainers with hospitality industry knowledge.
- Certificate issued immediately upon successful completion.
liquorandgaming.nsw.gov.au/working-in-the-industry/training-to-work-in-the-industry/getting-trained/what-type-of-training-do-I-need


Shift Into Gear: Warehouse Essentials
Start your journey into the fast-growing warehousing and logistics industry through hands- on training and industry preparation with our Shift into Gear: Warehousing Essentials Program.
Delivered in partnership with Forklift Training and Licensing, this program supports jobseekers to gain practical workplace skills and prepare for employment opportunities in warehousing and forklift operations.
Participants gain real-world experience using RF scanners and voice-directed picking systems, alongside Forklift Operations aligning to current industry practices in warehousing, freight, and distribution centres.
What You’ll Learn:
- Operate handheld RF scanning devices to locate, pick, and track stock accurately.
- Use voice-directed picking systems to follow digital picking instructions efficiently.
- Apply workplace health and safety procedures in warehouse environments.
- Conduct routine equipment and safety checks
- Understand warehouse layouts, bin locations, and workflow processes.
- Safely operate a forklift truck in warehouse environments.
Nationally Accredited Unit:
- TLIA0022 – Pick and Process Orders
- TLILIC0003 – Licence to operate a forklift truck
- Delivered and Assessed by Forklift Training & Licensing RTO ID 94518
On successful completion, participants will receive a nationally recognised Statement of Attainment. This credential demonstrates competency in technology-driven warehouse operations and supports employment across logistics and distribution sectors.
Delivery Duration & Times:
5 Days; 8.30am – 3.30pm
Employment Pathways – Get Connected:
This program prepares participants for entry-level and support roles such as:
- Warehouse Storeperson
- Pick Packer
- Distribution Centre Operator
- Logistics Assistant
- Forklift Driver
- Loader/Unloader
Learning Sphere Training Solutions works closely with logistics providers and warehouse employers to support participants in transitioning from training into employment opportunities.
Our focus is on job readiness – ensuring you can confidently operate warehouse technology and meet productivity expectations from day one.
No Formal Pre-Requisites
Open to participants who meet basic language, literacy, and numeracy requirements. No prior warehouse experience is required.
Program Features:
- Hands-on practical training using industry-relevant technology.
- Small group delivery for personalised support.
- Realistic warehouse simulations and scenario-based learning.
- Strong emphasis on accuracy, productivity, and safety.
- Employment-focused training aligned to current industry demands.

Voice Picking & RF Scanning Essentials
Boost your warehousing and logistics capabilities with our hands-on Voice Picking and RF Scanning program. Designed for entry-level workers and those seeking to upskill in distribution and supply chain environments, this course provides practical training in modern warehouse technologies that improve speed, accuracy, and productivity.
Participants gain real-world experience using RF scanners and voice-directed picking systems, aligned to current industry practices in warehousing, freight, and distribution centres.
What You’ll Learn:
- Operate handheld RF scanning devices to locate, pick, and track stock accurately.
- Use voice-directed picking systems to follow digital picking instructions efficiently.
- Apply workplace health and safety procedures in warehouse environments.
- Follow correct stock handling, packing, and reporting procedures.
- Understand warehouse layouts, bin locations, and workflow processes.
- Maintain productivity while meeting accuracy and quality standards.
Nationally Accredited Unit:
- TLIA0022 – Pick and Process Orders
On successful completion, participants will receive a nationally recognised Statement of Attainment. This credential demonstrates competency in technology-driven warehouse operations and supports employment across logistics and distribution sectors.
Delivery Duration & Times:
2 Days; 9am – 3.30pm
Employment Pathways – Get Connected:
This program prepares participants for entry-level and support roles such as:
- Warehouse Storeperson
- Pick Packer
- Distribution Centre Operator
- Logistics Assistant
Learning Sphere Training Solutions works closely with logistics providers and warehouse employers to support participants in transitioning from training into employment opportunities.
Our focus is on job readiness – ensuring you can confidently operate warehouse technology and meet productivity expectations from day one.
No Formal Pre-Requisites
Open to participants who meet basic language, literacy, and numeracy requirements. No prior warehouse experience is required.
Program Features:
- Hands-on practical training using industry-relevant technology.
- Small group delivery for personalised support.
- Realistic warehouse simulations and scenario-based learning.
- Strong emphasis on accuracy, productivity, and safety.
- Employment-focused training aligned to current industry demands.